Morse code activity

Though my skills with Morse code are not as strong as they used to be, it doesn’t stop me from leveraging it with my other hobbies:

Every once in a while, I have the opportunity to play World of Warships — sometimes with my son who lives many states away. Besides being a challenging, multi-player naval simulation, WoW often provides some history on the ships and men it is based on.

Their latest background post had just a bit on the background of Morse code and its use by the various Navys of the world  – Squall line: Morse code.

It can be strange how various parts of your life can intersect.

Automation and leadership

automation2One topic that has been getting people excited over the last few years is that robots are going to replace many jobs or make some jobs much more boring. That is not even touching on the whole autonomous robot rebellion crowd’s concerns (I posted about an AI risks related podcast on NPR just last week).

Robotics is taking important roles ranging from milking cows, to working in kitchens, to logistics and order fulfillment. Now they are taking on more important functions in our business processes that used to be the domain of knowledge workers (even though it is happening slowly).

I do believe that the increased use of automation should shift how enterprises architects think about the enterprise and how that environment is structured. Automation is just another enterprise resource that needs to be defined, understood and optimized. The leaders are going to have to include these possibilities in their thought processes too.

These changes are inevitable. That got me thinking about a post that McKinsey put out about beating the transformation odds – after all automation efforts will be a transformation. Most of the article focused on the need for executive vision, clarity and communications. It also discussed the need for continuous improvement as part of the plan. Too often teams and breathe a sense of relief once a project is deployed, when in reality that is just point where it was given birth and now needs to develop and mature. Automation efforts are no exception.

Transformation is hard work, and the changes made during the transformation process must be sustained for the organization to keep improving.

Service Innovations over time…

SaaSI was in an exchange with Jim Spohrer (of IBM) the other day about Service innovations and he gave me the following lists dealing with service innovations:

Top Ten Service Innovations in all of History
1. Division of Labor – an entity gets to do more of what they do best, and less of what they do less well
2. Cities – local concentration of division of labor, including security and protection
3. Writing – allows communications over distance and time
4. Written Laws – brings more objectivity into governance and justice
5. Money – brings efficiency into exchange transactions
6. Universities – local concentration of division of knowledge, including preparation of next generation
7. Democracy – collective decision making via voting (citizen -> decision)
8. Republics – two stage collective decision making via voting (citizen -> representative -> decision)
9. Checks – safer than carrying paper money
10. Banks – safe storage of money, and compound interest/loans

Top Ten Service Innovations of Last 100 years

1. Universal Education – increases capability of population, and allows more complex problem solving
2. Universal Service – even rural people can communicate, and have right to communicate efficiently
3. Rural Electrification – even rural people can have lighting and access to modern appliances
4. Credit Cards – convenience and safety
5. Loyalty Programs – incentives for usage
6. Franchises – standard service in multiple places
7. FedEx – overnight package delivery
8. Automobile Transportation – systems of filling stations, roads, laws
9. Internet & Worldwide Web – access to information
10.  Wireless Communication Networks – Radio & Television – conquest of distance and access to service

Top Ten Service Innovations of Last 10 years
(or so)
1. Amazon – market for books and things
2. eBay – market for personal stuff
3. iTunes – market for music
4. Etsy – market for home made things
5. Uber – market for rides
6. AirBnB – market for rooms
7. Smart Phones & App Economy – access to information, communications, and other mobile services, including cognitive assistants
8. MOOCs – massively open on-line courses to augment education
9.  Mutual funds – finance investments that provide benefits of diverse portfolios
10. Global IT-enabled Outsourcing – division of labor between nations and large corporations

I’d add 3D printing to this list myself, but that may be just me.

Top Ten Service Innovations that broke out in 2014
1. TransferWise – lower transaction cost of transferring money
2. Coinbase – bitcoin digital wallet
3. Apple Pay – easier to pay money out
4. Lending Club – easier method to get investments in and out (founded in 2006)
5. Quirky – inventor community (started in 2009)
6. Bill.com – small business pay bills better (started in 2008)
7. Betterment.com (investment personal assistant)
8. Kickstarter – crowd funding (I think this actually started in 2009)
9.  Amazon Echo (home assistant)
10. Google Nest (home assistant) (actually the first Nest appears to be released in 2011)

Some things to think about…
What would be on your list? What should make the list for 2015? Do these innovations have anything in common?