Moto G4+

Well my old LG G2 phone (about 3 years old) finally bit the dust — it was dropping the connection to my provider (ATT) at random times. Not a good characteristic for a phone.

I quickly looked around for an unlocked, Android phone that I could buy outright, without loosing an arm or a leg in the process. I hate paying monthly rent on a phone. I settled on the Moto G4+ with 64 GB of on-board memory. Not sure I needed the 64GB upgrade since the G4 does have a SIM expansion slot that can emulate on-board memory, but I learned a long time ago that you should max out your memory when you buy technology since you may not have the option later.

Moto4G

Naturally, once I bought it the G5+ was announced.

From the time I had it custom configured until the time it was dropped off at my doorstep, it took a week. Not bad, since the device had to be assembled in China. I dropped in my SIM card and was ready.

The first phone I received had an intermittent touch screen issue. It took me 2 phone calls with tech support to convince them I needed a new phone. The first call told me how to do various hardware and memory resets. By the time I reordered, they ran out of some of the parts to configure the phone exactly the way my old one was, but that wasn’t a bit issue for me. My new phone was on its way and I received it in exactly one week.

The Motorola/Lenovo help desk was pretty good (as far as help desks go). I was able to talk with a human within 2 minutes on every call I made — I think there were 5 in total.

  • 2 related to the first phone problem
  • 1 related to an issue with the re-order – there was a spelling error in my email address
  • 2 related to shipping back the old phone – also related to the previous spelling error

Granted, that is not the best track record but each time I was talking with a person who knew what had happened before. They were curious and very helpful (having personally  helped folks on the phone many times in my career, I realize the strain that they can be under, so I may be more tolerant than most).

Overall, this is the best Android phone I’ve ever had, so far. All the important software I had loaded on my old phone runs on this one. The conversion from my old phone to this one was painless, taking probably 2 hours with 1.5 of that being Android loading up the 140 applications I had on my old phone (which it remembered). This process is MUCH better than it used to be.

When will 5G arrive?

Recently came across this interesting post on what 5G will mean for Consumers. In summary:5g wireless

  • Significantly faster data speeds: 10 Gbps, compared to one gigabit per second (max) with 4G.
  • Low latency (time to send a packet): one millisecond vs. 50 ms with 4G — great for those chatty applications being developed
  • The foundation for a more “connected world”: The Internet of Things (smart appliances, connected cars, wearables) will need a network that can accommodate billions of connected devices.

The most optimistic targets would see the first commercial network up and running by 2020, but even that may be too optimistic. As with LTE, it will take years for the network to become widespread.

What it will mean for businesses is the possibility for finer granularity across a wider geographic area. Hopefully, everyone is getting ready for IoT.

It does make me wonder about the future of relatively low speeds that many regions have as their entry level broad band for the consumer.