National Cyber Strategy of the United States of America

securityIn case you’ve not heard about it, the White House released the PDF – National Cyber Strategy of the United States of America.

I’ve not read through the whole thing, the intro starts out with

America’s prosperity and security depend on how we respond to the opportunities and challenges in cyberspace. Critical infrastructure, national defense, and the daily lives of Americans rely on computer-driven and interconnected information technologies. As all facets of American life have become more dependent on a secure cyberspace, new vulnerabilities have been revealed and new threats continue to emerge.

Looks like a document worth understanding.

It defines four pillars for a national approach to cyber-security:

  1. Protect the American People, the Homeland, and the American Way of Life
  2. Promote American Prosperity
  3. Preserve Peace through Strength
  4. Advance American Influence

It will be interesting to see how the impacts of actions along these lies will be measured and felt — something technologists should watch.

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Facebook and intrusion creep

hotwaterI was in a conversation with some folks the other day about Facebook and the current ‘torch wielding mob’ concerned about privacy and organizations capitalizing on ‘their’ information. We came to rest on the perspective: “What did this people think was going to happen when they shared all kinds of private information publically?” Now ensconced in our righteous indignation and firm in the knowledge that we were OK, we moved on to other topics.

This morning I opened up Facebook and looked at the apps settings. I was surprised to see that there were probably 50 apps (mainly from encroaching from my mobile phone) that add various levels of access. I quickly pruned this list down to only those I was actually using. This surprised me a bit since I had uninstalled Facebook from my phone long ago and use it so rarely on my PC that I don’t have the password at my fingertips. The gradual erosion of our personal security fortress can happen to anyone, who is not diligent. I should have known better, since I wrote a piece about PleaseRobMe.com and how that site tried to raise security awareness back near the turn of the century.

I now need to go to all the other environments, where I use OAuth (the mechanism typically used to log into one system to grant authorization on another website without giving them a specific password). That list can be quite long, for those who are active on the Internet, including: Amazon, Google, Facebook, Microsoft and Twitter.

Another concept we discussed was how some portion of the next generation typically rejects the ideas of the previous generation. Since many of the Millenials are so open about their personal lives – will the next generation hold their connections and actions more close to the chest?? Or has the domination of convenience over privacy/security gone so far that confidentiality is no longer part of our contextual understanding. The business models of some of these companies are betting on the later.

IT opportunities and cruising…

cruiseI recently went on a western Caribbean cruise on Royal Caribbean. This is the first cruise I’d been on in a couple of years and I found it interesting how much mobile device use there was on the boat. Everything from folks checking emails… to live streaming at the breakfast table (at an additional cost, of course). There still seemed to be numerous more subtle ways to enhance the cruise experience now that nearly everyone has an enhanced device.

There is an anecdote about cruising that for every couple that gets on a cruise, one of them doesn’t really want to be there. That’s probably a bit strong, but what’s true is that there are numerous activities going on at any one time and finding the right one to interest you could be improved.

I could easily see adding NFC or low power Bluetooth spots throughout the ship that personal devices could tap into for service information or even historic facts/trivia. As I drive across the country, I see numerous historic spot signs along the highway that’s because some people are interested in what’s happened at locations in the past. Adding some capabilities to share that information for the ship would be interesting:  where items of specific interest (music performers/performances, celebrity spotting, changes in ship design over the years) could be broadcast. It would make for an interesting gamification,  scavenger hunt and Pokémon Go like possibilities that would interest some on board.

Analytic data from IoT and business process systems could be shared to optimize the experience. For example, sharing how long the wait may be at “my time” dining. A news feed capability may be useful, so you can subscribe to information about where the ship is or when it will get into port. Naturally there will be a great deal of opportunity available to upsell passengers on jewelry, drinks, excursions… as well.

There may be some interesting peer-to-peer sharing experiences. The one I’ve thought about for a long time is: allowing folks to share their skills and interests so they could be notified if someone within 50 feet is an author/expert on a topic of interest. Or enable ad-hoc meetings, like in the case of our cruise where there was a quilting, veteran and Victorian dance group, that would have a public meeting at a specific time and place. These capabilities would encourage interactions with other passengers that they wouldn’t normally experience. These capabilities would have to be opt in though, to allow those who want to get away to have that experience as well.

The use of augmented reality also seems like a missed opportunity. An app to take some of the signpost information mentioned earlier and enhance it with directional information. This could help lead you to the experience you’d like to have, rather than the one you just settle for, based on what you know.

What I am getting at is: different people want a range of experiences on a cruise and its seems like there are numerous opportunities being missed by both the passengers and the cruise lines to make the most of the occasion, with relatively little additional effort. There are some significant privacy and customer satisfaction concerns, but I am sure a range of pilots would quickly point out the issues and possibilities.

Abundance and the value potential of IT — things have changed…

Since I have moved to a new blog site I decided to update a post on my foundational beliefs about IT, the future and what it should mean to business.

A number of years back, I posted that the real value for business is understanding unique and separating what was abundant from what was scarce and plan to take business advantage of that knowledge.

I came up with this model to look at how things have changed:

abundanceToday, there is an abundance of data coming in from numerous sources. A range of connection options can move the data around to an abundance of computing alternatives. Even the applications available to run on the data continues to grow almost beyond understanding. Various service providers and options even exist to quickly pull these together into custom (-ish) solutions.

Yet there are elements of the business that remain scarce or at least severely limited by comparison. The attention span of personnel, the security and privacy of our environment and even actions based on the contextual understanding of what’s happening persist in being scarce. Part of every organizations strategic planning (and enterprise architecture effort) needs to address how to use the abundance to maximize the value from the scarce elements and resources – since each business may have its own set of abundant and scare components.

For IT organizations one thing to keep in mind is: almost every system in production today was built from a scarcity model of never having enough compute, data… Those perspectives must be reassessed and the implications of value for the business that may be generated reevaluated, since that once solid foundation is no longer stable. The business that understands this shift and adjusts is going to have a significant advantage and greater flexibility.