As businesses makes the transition to where the edge of the enterprise is wired into the operational processes of the business, we will start to consume our resources quite differently than we have in the past. We can use the abundance of computing capabilities to shed light on all the dark data currently available to develop a deeper contextual understanding of situations we encounter. Money may not be growing on trees, but there is much more we can be doing.
An article in Wired magazine back in 2009 discussed how: Tech Is Too Cheap to Meter: It’s Time to Manage for Abundance, Not Scarcity. In this world of exponential increases in capability, 2009 is ancient history, even so, the article is useful. It works through examples like how Alan Kay used the precious resources of the computer to display pictures on the screen instead of just textual data. George Gilder called this “wasting transistors” — making people more productive by using the transistors (computing capability) available.
The funny thing about waste is that it’s all relative to your sense of scarcity.
As we look to use higher levels of automation to handle more “normal” activities and focus people’s attention to turning anomalies into opportunities, we’ll use pattern recognition and other techniques that may appear to waste cycles. I hear people today complain about the expense of cloud computing and that it is out of control. That is more about what they use these resources for, how they measure impact and exercise control than anything to do with cost, at least from my perspective. As more capabilities become available and algorithms improve, we’ll need to do even more with more – not less.
The Wired article shows how behavior needs to change as we move from a perspective of scarcity to abundance:
From a perspective of Scarcity or Abundance
||Everything is forbidden unless it is permitted
||Everything is permitted unless it is forbidden
||Paternalism (We know what’s best)
||Egalitarianism (You know what’s best)
||We’ll figure it out
||Command and control
||Out of control
This kind of shift in perspective is disruptive, useful and the right thing to do to take maximum advantage of a truly scarce resource – the human attention span.